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FAQ's

Catering


Catering
How many sandwiches per pound?
One pound of  Portillo's Italian beef yields 4 of our 6-inch sandwiches.
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How is the beef sold?

     - The beef is a pre-cooked and pre-sliced product.  It is sold cold and packaged in 1-pound and 2.5-pound vacuum-sealed bags.  Gravy (a.k.a. “au jus”) is included in the cost of the beef and is packaged in separate tubs.  The gravy comes cold, however, is available frozen or hot upon request.  There is an additional charge for hot gravy as it comes in a special container to ensure safe travel.

Note:Gravy is NOT sold separately

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Is it possible to purchase hot beef and or hot gravy?

     - We do not sell the beef and gravy heated together because the beef will become tough.  Hot gravy is available upon request with the purchase of beef.   A heating kit can be purchased to maintain the temperature of the gravy while beef is being added.

Note: Gravy is NOT sold separately!

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Is the French bread included with the cost of the beef?
Our French bread is sold separately. Each loaf yields 6 of our 6-inch pieces of bread.
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How much advanced notice is required to place a catering order?
Beef, bread and peppers are always readily available for pickup at any of our restaurants with no notice required.  For other orders we ask for 3-4 days notice. Orders can be placed after this time but may be subject to limited availability.
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Is it possible to pick up my catering order through the drive-thru?
It is not possible to pick up a catering order through the drive-thru.  Much of the packaging we use is too large to pass through the window.
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Where do I go to pick up my catering order?
In order to provide better and faster service, Portillo's Home Kitchen now has designated pickup areas in all of our restaurants.  This counter is usually located at the bar and dessert counter.
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Does Portillo's Home Kitchen discount party packages?
No discounts are given to party packages. They are assembled for the convenience of our guests.  Our pricing is strictly a la carte to ensure that all of our guests only order what they want to serve.
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When do I pay for my catering order?
Payment is made at the time of pick up.  You can pay for your catering order with Visa, MasterCard, Discover Network cards or cash.  No personal checks are accepted.
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Is there a minimum amount that I must spend on a catering order?
There are no minimum dollar restrictions on our catering.  You can order as little as a loaf of our French bread.
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Does Portillo's Home Kitchen sell any raw product?
All of our product is fully cooked and ready to serve.  Even our items that come cold are precooked and just need warming.
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Does Portillo's Home Kitchen deliver?
We do deliveries for larger events based upon availability, however the vast majority of our catering is pickup.  There are additional fees associated with delivery and we book fast. Call early to reserve your time!
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Can I get hot pasta?
You can always pick up hot pasta at any of our Barnelli's restaurants.  Barnelli's restaurants also carry our full line of specialty pastas.  Sometimes pasta (your choice of mostaccioli, baked mostaccioli or lasagna only) can be picked up hot at other locations but only with a manager's approval.

 

Note: Barnelli's restaurants are located in Glendale Heights, Schaumburg, Naperville (Rt. 59), Vernon Hills, Niles, Summit, Crystal Lake,Willowbrook and Downtown Chicago at Clark and Ontario.

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Do you sell fried chicken at any of your locations?
Fried chicken isn't available at any of our locations.  All Portillo's restaurants offer chicken dishes, however these dishes require 3-4 days advanced notice.
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