Terms & Conditions

Welcome to The Portillo Restaurant Group's Web site (the "Site"), currently located at http://www.portillos.com. Please read the following rules and understand that when you use the Site, it means that you agree to follow the guidelines and conditions outlined in it (the "Agreement"). From time to time, the terms of the Site may change. Anytime you use the Site, it means that you accept and will abide by the Agreement and any changes to the rules.

IF YOU DO NOT AGREE TO THE TERMS STATED BELOW, PLEASE IMMEDIATELY LOG OFF THIS WEB SITE.

What This Site Contains
The Portillo Restaurant Group's Web site contains information about the various Portillo Restaurant entities, including Portillo's Hot Dogs, Barnelli's, Key Wester, Hemingway's Bar, Luigi's House and Portillo's Home Kitchen. Check out the locations nearest you, or the entertainment available at Hemingway's Bar. You can also obtain information about working for Portillo's! Before you leave our site, be sure to check out our E-Store and ship your favorite item to your friends. When you click off, jump in your car and visit us in person to discover the great food and quality service you've been waiting for!

Use of Materials on This Web Site
Unless otherwise noted, The Portillo Restaurant Group owns or controls the copyrights and trademarks for all the photographs, illustrations, designs, icons, logos, and written material (the "Contents") appearing on the Portillo Restaurant Group Web site. The Site as a whole is also protected by copyright and trademark laws.

The trademarks, logos, and service marks (collectively the "Trademarks") displayed on The Portillo Restaurant Group Web site are registered and unregistered Trademarks of The Portillo Restaurant Group, its affiliates and others.

You may download one copy of the Contents and any downloadable materials in temporary storage on your computer for PERSONAL USE ONLY. You have no rights, title, or interest to any materials you download. You may NOT reproduce, distribute, change, display, re-create, publish, re-post, transmit, sell or otherwise use the Contents of the Site without the written permission of The Portillo Restaurant Group. Any unauthorized use of the Trademarks, images, photographs, or illustrations may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

If you are an owner of intellectual property who believes your intellectual property has been improperly posted or distributed through this Web site, please notify The Portillo Restaurant Group immediately at the following address: 2001 Spring Road, Suite 500, Oak Brook, IL 60532. Attention: Legal Department.

Your Communications to The Portillo Restaurant Group
The Portillo Restaurant Group likes to hear from you. However, you should know that The Portillo Restaurant Group does not accept or consider any creative ideas or suggestions related to products or marketing plans unless it has specifically requested them. Therefore, please do not send The Portillo Restaurant Group any creative or original materials such as recipes, food suggestions, or other products, or any other information. Anything you transmit or post--your suggestions, know-how, techniques, concepts, ideas, and other submissions ("Comments") become the sole property of The Portillo Restaurant Group. The Portillo Restaurant Group is free to use for any purpose whatsoever any Comments you send to the Web site, including but not limited to publishing, or developing, manufacturing, and marketing products using such information. Except as governed by our Online Privacy Policy, any communication or material you transmit to The Portillo Restaurant Group Web site by electronic mail or otherwise, including any data, questions or answers, comments, and suggestions is, and will be treated as, nonconfidential and non-proprietary. You agree that Comments you submit to the Site do not violate the right of any other person. You also agree that Comments you submit do not contain libelous, unlawful, abusive, or obscene material. You agree that you are completely responsible for the content of any Comments you make.

Disclaimer
The material in The Portillo Restaurant Group site could include technical inaccuracies or other errors. Your use and browsing of the Site is at your risk. Neither The Portillo Restaurant Group nor any other party involved in creating, producing, or delivering the Web site shall be liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, The Portillo Restaurant Group Web site. The Portillo Restaurant Group does not warrant that the functional aspects of the Site or the server that makes it available are free of viruses or other harmful components. Without limiting the foregoing, everything on The Portillo Restaurant Group Web site is provided to you "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Please note that some jurisdictions may not allow the excluding of implied warranties, so some of the above exclusions may not apply to you. The Portillo Restaurant Group reserves the right to make changes to The Portillo Restaurant Group Web site at any time without notice.

Links
The Portillo Restaurant Group has not reviewed all of the sites that have linked themselves to The Portillo Restaurant Group Web site and is not responsible for the contents of any off-site pages or any other sites linked to this Site. The inclusion of any link to such sites does not imply that The Portillo Restaurant Group endorses or supports the sites. Your linking to any other off-site pages or other sites is at your own risk. If you want to link to The Portillo Restaurant Group Web site, you should first contact customerservice@portillos.com before creating that link so the site may be previewed. The Portillo Restaurant Group does not allow the unauthorized use of The Portillo Restaurant Group logos, trademarks, or other graphics to create links. Text links are permitted only upon prior written approval and must be made to the site home page at http://www.portillos.com rather than to any other specific pages within the site.

General Provisions
Your access and use of this Site is subject to the above Terms and Conditions and other applicable laws. By accessing and browsing this Site, you accept, without limitation or qualification these Terms and Conditions. The Portillo Restaurant Group may at any time revise these terms. You are bound by any such revisions and should therefore periodically visit this page to review the current Terms and Conditions. The Portillo Restaurant Group controls and operates The Portillo Restaurant Group Web site from its headquarters in Oak Brook, Illinois, United States of America, and makes no representation that these materials are appropriate or available for use in other locations. If you use this Site from other locations, you are responsible for compliance with applicable local laws.

If any portion of these terms is held to be unenforceable, the unenforceable portion shall be construed in accordance with applicable law to the greatest extent possible, and the remainder of the provisions shall remain in full force and effect. Any cause of action you may have with respect to the Site must be commenced within one year after the claim or cause of action arises, or such claim or cause of action is barred. These terms will be governed by and construed in accordance with the laws of the State of Illinois, United States of America, without regard to its conflicts of law provisions.

Special E-Store Provisions
Additional terms and conditions apply if you plan to place an order online. Please review these provisions prior to placing your order.

• Taxes and Shipping
  The Customer shall be responsible for the payment of all sales, use, and similar taxes, and shipping and handling charges relating to the purchase of products from Portillo's online E-Store.
  
  
• Cancellations
  Orders may be canceled by calling 630-851-5151, by email to catering@portillos.com or by fax to 630-851-1240 at least 2 business days prior to the ship date. All cancellation requests must include the billing name and the order number. Although we will make every effort to process your cancellation request, an order cannot be cancelled once it has been prepared for shipment or sent out for delivery.
  
  
• Delivery Dates
  Our delivery of E-Store products are handled by UPS. Since their delivery may be affected by weather or labor conditions beyond their control, they cannot guaranty delivery dates, and so, Portillo's is not able to guaranty delivery dates.