What do I get? As a new member, you’ll get a free large fry for signing up, earn special badges for your visits, free cake on your birthday, and surprise offers throughout the year! Portillos Perks
Does Portillo's deliver? Our delivery spots do fill up quickly and we suggest you order as early as possible. Deliveries are based upon distance and driver availability. Order setup is subject to driver availability and may incur additional fees. If delivery is not available, we do
Can a Gift Card be used to purchase a shipping order? Yes! You can use your gift card for your shipping order. Gift Cards
Can I scan multiple Portillo’s Perks cards during a visit? No, you can only scan one Portillo’s Perks card per transaction. Portillos Perks
Where do I go to pick up my catering order? In order to provide better and faster service, Portillo's now has designated pickup areas in all of our restaurants. This counter/shelf is usually located near the bar and dessert counter. Catering
How do I purchase a Gift Card? A gift card may be purchased online here at portillos.com or you can also purchase gift cards at any Portillo's or Barnelli's restaurant location. Gift Cards
Can I do premade sandwiches? Yes, We offer our individually wrapped Fast Pack Sandwiches, in quantities of 8, here for a quick grab and go experience. Catering
Where do I see my badge progress? You can track your badge progress by viewing the back of your Perks card. Open your mobile wallet, click your Portillo’s Perks card, and tap the 3 dots in the top right corner to view the back. Portillos Perks
Do you sell fried chicken at any of your locations? While we do not offer bone-in fried chicken on our menu, all Portillo's restaurants offer chicken tenders. Catering
How do I track my order? All merchandise is shipped UPS ground and we do not send out tracking info for these items. Merchandise
Do you have any locations outside of the Chicago area? Yes! We currently have restaurants in 9 others states - California, Florida, Arizona, Wisconsin, Michigan, Indiana, Iowa and Minnesota and Texas. Our Restaurants
How do I earn the First Bite badge? The First Bite badge is awarded after your very first visit as a Portillo’s Perks member. It’s our way of saying, “Welcome to the family!” Portillos Perks