Can I customize a salad for a group? Yes, you can request items to be removed or left on the side for our salads. Catering
Can I add protein to a mostaccioli/pasta tray? Yes, you can add protein to any catering pasta dish. Catering
Can you do a delivery with (3) part shifts/ early 3 a.m.-5 a.m. shift? Our delivery spots do fill up quickly and we suggest you order as early as possible. Deliveries are based upon distance and driver availability. Order setup is subject to driver availability and may incur additional fees.&
Do you have Boxed lunches? We do offer fast packs which are pre-made sandwiches. Catering
Do you have and cookies or dessert bar trays? We do not offer cookies or dessert bar trays at this time. Catering
Do you have curbside pickup? Sorry no, we do not offer curbside pickup. Ordering
Where do I pick up my food inside? Find the large red "PICK UP" shelves located inside the restaurant. Your food will be displayed alphabetically by your first initial. Ordering
Can you get this pizza at Portillo’s restaurants? Pizzas are not available for purchase at Portillo's restaurants. Portillo's & Lou Malnati Italian Beef Deep Dish Pizza
Where can I purchase Portillo’s Crocs? https://www.portillos.com/crocs Merchandise
What sizes are available in the Crocs? • M4/W6 • M5/W7 • M6/W8 •
Where can I order the Italian Beef Pizza? Head over to https://www.tastesofchicago.com to place your order to be shipped to you. Pizzas are not available in the freezer section at your local Lou Malnati’s restaurant. Portillo's & Lou Malnati Italian Beef Deep Dish Pizza
How Do I Return a Product? To return a product, please print and fill out the return slip found here . If you have any questions, please reach out to guestservices@portillos.com. Merchandise