What are your shipping options and prices? We use FedEx to handle our shipping needs, to best ensure delivery of fresh products. Standard shipping is 2 day (second business day). You select your order arrival date at order checkout. Other options next day or Saturday delivery may be availa
When will my order be shipped? You select the arrival date during the checkout process. We offer free shipping for delivery Wednesday – Friday (excluding holidays) . Orders placed for same day shipping must be made before
Refunds and Cancellations All orders are final sale and no refund will be given. If an item arrives damaged or spoiled, please fill out our contact form at C ontact Us so we can assist. Shipping
When will my order be delivered? You are able to specify your preferred arrival date when placing your nationwide shipping order. A package may arrive on or before your selected date. Although we try to schedule delivery for this date, we cannot guarantee these dates since delivery is con
Can a time frame be requested for delivery? When placing the order, you pick the date of delivery. FedEx doesn't guarantee a time of delivery. Shipping
How do I know my order is correct? You will view your order confirmation page showing your address and what was purchased before you finalized your order. Once you click purchase, the order is finalized. Your order number and confirmation information will be emailed to you as well. Please make sure
I want to order this for a Christmas gift, when should I place my order? We would suggest you place the order in advance to arrive before the week of Christmas as FedEx has high demands at this time. Shipping
Can I ship a food package to an apartment? We suggest you notify the receiver that a package will be arriving and may need to be signed for. Shipping
I got the wrong package of food. We apologize. Please Contact Us with your order number and what you received. Shipping
My package was missing an item. We apologize that your order was missing an item. Please Contact Us with the details and order number. Shipping
What happens during severe weather or snow? In the event of severe weather or snow advisory your order may be delivered on the next available delivery day. Shipping dates may be delayed due to circumstances outside of our control such as strike, natural disaster, or other severe weather.
My gravy is leaking. It is normal for a small amount of gravy to leak during shipping. If the container is completely broken or has leaked outside of the box, please Contact Us , we may ask you to send photos for training purposes. Shipping