Search Results

How many sandwiches can I make per pound of beef?

How many sandwiches can I make per pound of beef? One pound of Portillo's Italian beef yields (8) 4-inch sandwiches. Catering

How is the beef sold?

How is the beef sold? There are two ways to order Portillo’s Italian beef. If you’re looking for ready-to-serve buffet-style catering, order under the “Party Packages” category here . These Party Packages are full meals, including prepared Italian beef, hot gravy and wa

How do I place a shipping order?

How do I place a shipping order? You can place a shipping order by clicking here . Please note that we only have an official partnership with Tastes of Chicago for shipping orders. Orders for shipping placed through any other website or vendor are not affiliated with Portillo's. Shipping

How can I track when my food is supposed to arrive?

How can I track when my food is supposed to arrive? If you have the Portillo's app you can track your order through it, you also would have received a text with a link to tracking. Delivery

Why can't a box be paid for at the restaurant?

Why can't a box be paid for at the restaurant? To maintain our quality of service, our restaurant staff focuses on serving food for immediate consumption and are not trained on all of the issues involved in shipping food products. Our shipping department is a separate operating division create

Can I get hot pasta?

Can I get hot pasta? You can pick up hot, ready to serve, regular or baked mostaccioli (choice of marinara or meat sauce) and vodka pasta at any of our restaurants. Our Barnelli's restaurants also carry hot, ready to serve, specialty pastas. Note: Barnelli's restaurant

Are you able to ship a combination package of Italian beef and hot dogs?

Are you able to ship a combination package of Italian beef and hot dogs? We are unable to modify or customize our packages at this time and do apologize for any inconvenience. The packages we do offer are available on our website. Shipping

When do I pay for my catering order?

When do I pay for my catering order? Payment is taken when you place the order in the app, online, over the phone. We accept Visa, Master Card, American Express, Discover Network and Portillo's Gift cards. No personal checks are accepted. Cash is accepted for same day walk-in orders, howev

Does Portillo's deliver?

Does Portillo's deliver? Our delivery spots do fill up quickly and we suggest you order as early as possible. Deliveries are based upon distance and driver availability. Order setup is subject to driver availability and may incur additional fees. If delivery is not available, we do

What are your shipping options and prices?

What are your shipping options and prices? We use FedEx to handle our shipping needs, to best ensure delivery of fresh products. Standard shipping is 2 day (second business day). You select your order arrival date at order checkout. Other options next day or Saturday delivery may be availa

Where do I go to pick up my catering order?

Where do I go to pick up my catering order? In order to provide better and faster service, Portillo's now has designated pickup areas in all of our restaurants. This counter/shelf is usually located near the bar and dessert counter. Catering

Can I do premade sandwiches?

Can I do premade sandwiches? Yes, We offer our individually wrapped Fast Pack Sandwiches, in quantities of 8, here for a quick grab and go experience. Catering