Search Results

Where can I get the Lemon Cake?

Where can I get the Lemon Cake? You can get Lemon Cake at any of our restaurants. Lemon Cake

What is the Lemon Cake?

What is the Lemon Cake? Two layers of yellow caked topped with sweet lemon frosting. Lemon Cake

How do I earn the First Bite badge?

How do I earn the First Bite badge? The First Bite badge is awarded after your very first visit as a Portillo’s Perks member. It’s our way of saying, “Welcome to the family!” Guest Services

How do I update my account?

How do I update my account? Once you log in click on the bottom of the screen "Update Account Settings". Ordering

What are Portillo’s Perks badges?

What are Portillo’s Perks badges? Portillo’s Perks badges celebrate your love for all your Portillo’s favorites. Earn them based on what you order or how often you visit. Enjoy beef-worthy bragging rights, plus surprise offers along the way! Guest Services

How can I place a pickup order?

How can I place a pickup order? Visit portillos.com and click on "order now", then select "inside pickup". Ordering

I’m looking to place an order, what is the best way to do this?

I’m looking to place an order, what is the best way to do this? All takeout orders can be placed online. The best way is to place your order directly on the Portillo’s website or Portillo’s App for the best dill! Ordering

I don’t have a cell phone/way to get online. How can I place my order in advance?

I don’t have a cell phone/way to get online. How can I place my order in advance? We are happy to place your order upon arrival; we have team members available to assist you once you arrive. We will work quickly to place and prepare your order for you. Ordering

How early can I place an order?

How early can I place an order? All takeout orders can be placed up to 45 days in advance. To place your takeout order in advance, please visit our website portillos.com, or download our Portillo’s App. Ordering

How do I cancel my order?

How do I cancel my order? If you placed your order for ASAP you are unable to change this order. If you have placed your order for a future date or time you can modify it by logging in to your Portillo's account. Visit Portillos.com or call 866-YUM-BEEF at least 24 hours before delivery or

How do I add, remove, and edit payment card information?

How do I add, remove, and edit payment card information? To remove a card, please log into your Portillo's account. Click on your account settings and you can delete any credit card or gift card from your account. You can add a card at check out. Ordering

Where can I go to place a delivery order?

Where can I go to place a delivery order? We offer the option to place a delivery order with Portillo's through our website www.portillos.com, the Portillo's app. Ordering