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Can I redeem the reward and have my transaction counted as a visit?

Can I redeem the reward and have my transaction counted as a visit? Absolutely! As long as your sub-total is $10 or more after redeeming the reward, it will count as a visit. Guest Services

I lost my phone, did I lose my rewards?

I lost my phone, did I lose my rewards? We’re sorry you lost your phone! Contact your service provider and once you have a new phone, log into your account on www.portillos.com/login , and redownload your Portillo’s Perks card and any rewards to your mobile wallet. Guest Services

Are there any purchases that don’t count as visits for Portillo’s Perks?

Are there any purchases that don’t count as visits for Portillo’s Perks? Purchases where a reward, mobile offer, or promotional offer is redeemed will count as a visit, but only for orders over $10. The following do not count towards the $10 minimum: Taxes, service charges, or other fees Purchases o

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