Where can I find out if a menu item contains MSG? Please check out our Nutritional menu as MSG is listed. Menu
Can a Gift Card be used to purchase a shipping order? Yes! You can use your gift card for your shipping order. Gift Cards
How do I purchase a Gift Card? A gift card may be purchased online here at portillos.com or you can also purchase gift cards at any Portillo's or Barnelli's restaurant location. Gift Cards
Does the Garden Dog® have artificial flavors? There are no artificial flavors in the Garden Dog ® . It gets all its crave-worthy flavor from plant-based ingredients that are seasoned and smoked to perfection. Menu
Do the Ribs or BBQ sauce contain peanuts or peanut oil? Our ribs or BBQ sauce do not contain peanuts or peanut oil. Please check out our Allergen info here: https://www.portillos.com/nutrition/ Menu
Do you have any locations outside of the Chicago area? Yes! We currently have restaurants in 9 others states - California, Florida, Arizona, Wisconsin, Michigan, Indiana, Iowa and Minnesota and Texas. Our Restaurants
Is there nutritional information available? Yes, please visit this page to view our nutritional and allergen information. Menu
How do I check the balance of a Gift Card? You can check your balance here or by calling 844-447-7251. You will need the pin number which is located under the grey scratch-off box on the back of the gift card. Gift Cards
Are you able to add money to a Gift Card? No, cards are not reloadable, you would need to purchase another one. Gift Cards
Can you receive money back from a Gift Card? No, there is no cash back on gift cards Gift Cards
In what dollar amounts may I choose a Gift Card? Online gift cards can be purchased for the following amounts: $10,$25, $50, $75 & $100. If you wish to purchase for different dollar amount you may buy them at any of our locations for any dollar value from $5-100. Gift Cards
Where is the nutritional information? Portillo's Nutritional and Allergen information can be found here. Menu