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The person that scheduled our fundraiser is no longer our contact, how do we update the contact information?

The person that scheduled our fundraiser is no longer our contact, how do we update the contact information? Please send an email to fundraisers@portillos.com and include the previous contact's name and email if available, along with the Portillo's location/City and date. Fundraisers and Don

The website/socials said the Beef Bus® was going to be open, but when I arrived it wasn't there/was closed, what's the dill?

The website/socials said the Beef Bus® was going to be open, but when I arrived it wasn't there/was closed, what's the dill? Frankly , sometimes things happen that are out of our control and the Beef Bus ® has to wrap up early and roll out. When this happens, we do our best to accommodate the pe

What is the Portillo's Garden Dog®?

What is the Portillo's Garden Dog®? The Garden Dog ® is our new plant-based hot dog made with 100% plant-based protein. Menu

Who makes your Garden Dog®?

Who makes your Garden Dog®? The Garden Dog ® is crafted for Portillo's with 100% plant-based protein by Field Roast.  Menu

How do you cook the Garden® Dog?

How do you cook the Garden® Dog? The Garden Dog ® is char-grilled inside our restaurant. Menu

Is the Garden Dog® Vegan?

Is the Garden Dog® Vegan? All of the Garden Dog’s ingredients are vegan. While we cook it on the same char-grill as we cook meat, the section of the grill used for the Garden Dog ® is dedicated only to the Garden Dog ® . However, we cannot guarantee that the Garden Dog ® will not come into con

What allergens are in the Garden dog®?

What allergens are in the Garden dog®? The Garden dog ® contains wheat. These hot dogs gain their protein punch from pea protein, so the Garden dog ® may not be suitable for guests with a peanut allergy. Menu

Is the Garden Dog® Non-GMO?

Is the Garden Dog® Non-GMO? Yes, the Garden Dog ® is Non-GMO Project Verified. Menu

Is the Garden Dog® a limited time offer?

Is the Garden Dog® a limited time offer? The Garden Dog ® is a new menu item for Portillo's. Menu

Where can I order a plant-based Garden Dog®?

Where can I order a plant-based Garden Dog®? The Garden Dog ® is available at all locations. Menu

Does the Garden Dog® contain soy?

Does the Garden Dog® contain soy? No, the Garden Dog ® does not contain soy.  Menu

Why was the line/wait-time so long when there are only a few items on the menu?

Why was the line/wait-time so long when there are only a few items on the menu? We have a condensed kitchen which can only produce so much food at one time and accommodates only a few team members. We guarantee that our team members are working hard to get your order made as fast as they can. 

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