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Can I order chili on the plant-based Garden Dog®?

Can I order chili on the plant-based Garden Dog®? Yes, you can add chili, however our chili contains meat.  Menu

Are your fries vegan?

Are your fries vegan? No. Our French fries are gluten-free and cooked in a blend of vegetable oil and beef tallow in their own designated fryer. However, the equipment used to filter the oil in the French fry fryer is shared with the fryers responsible for frying items that do contain gluten (i.e. b

I am not able to take the survey

I am not able to take the survey There is a 7-day window of time to take the survey after your visit.  Fry Survey

My code isn't working to take the survey

My code isn't working to take the survey If you are taking the survey within 7 days of purchase please check your code was entered correctly. If you are taking the survey after 7 days of purchase sorry the code is not valid to take the survey any longer.  Fry Survey

Can I use the Wi-Fi without a Portillo’s Perks account?

Can I use the Wi-Fi without a Portillo’s Perks account? No, guest access is not available. You must have a Portillo’s Perks account to connect to the Wi-Fi. Our Restaurants

Do I need to log into my Perks account every time I visit to use the Wi-Fi?

Do I need to log into my Perks account every time I visit to use the Wi-Fi? Yes, you’ll need to log into your Portillo’s Perks account each time you want to access the Wi-Fi at the restaurant. Our Restaurants

How do I access free Wi-Fi at Portillo’s?

How do I access free Wi-Fi at Portillo’s? To access free Wi-Fi at Portillo’s, you need to sign up for a Portillo’s Perks account. Once logged into your account, you can connect to the restaurant’s Wi-Fi. Our Restaurants

How do I sign up for a Portillo’s Perks account?

How do I sign up for a Portillo’s Perks account? You can sign up online at portillos.com/signup . It’s quick, easy, and free! Our Restaurants

Do you accept cash in the drive thru?

Do you accept cash in the drive thru? Yes! Cash is accepted in the drive thru at all Portillo's restaurants.  Ordering

What are the benefits of joining Portillo’s Perks besides Wi-Fi access?

What are the benefits of joining Portillo’s Perks besides Wi-Fi access? In addition to free Wi-Fi, Perks members can earn rewards, get exclusive offers, and enjoy surprise treats throughout the year. Our Restaurants

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