I am a Door Dasher and had an issue with delivery Please reach out to Door Dash driver support. Delivery
Why can’t we purchase other Portillo's food items to be shipped? We continue to look at adding and testing items to be shipped all year. When an item has been completely tested it will be added to our shipping selections. Shipping
Do you offer wholesale prices? No, we do not offer discounts on our product. Shipping
Do any items on your menu contain Red Dye #6? Yes, our Chocolate cake does have this listed as an ingredient. Menu
Can the beef and gravy be frozen after cooking it? For quality purposes we don’t suggest freezing the beef after its been heated or cooked. Menu
Does your Polish sausage contain beef or pork? The sausage contains both beef & pork. Menu
Where can I find out if a menu item contains MSG? Please check out our Nutritional menu as MSG is listed. Menu
Are the hot dogs and Jumbo hot dogs 100% beef? Yes, the Hot Dogs are beef, the casing is sheep. Jumbo hot dogs do not have a casing. Menu
Does the bowl of chili contain dairy if it requested without cheese? The chili its self does not contain dairy, please request without cheese. Menu
Why does your website show shellfish allergen when nothing on your menu has shellfish? It is possible for shellfish to be processed on the same equipment as our fish fillet. Menu
Where did the Tamales go? Sorry, Tamales have been removed from some of our markets. We do ship them to all 50 states check it out here . Menu
Do you have a vegan menu? While we don’t offer a vegan menu, you can modify any of our salads to remove cheese or meat. We also offer our Garden Dog sandwich, as well as pastas at certain locations. Menu