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Do Promo cards expire?

Do Promo cards expire? Yes, they expire on 3/31/2025  Gift Cards

My promo card isn't working.

My promo card isn't working. Please do a balance inquiry on your card and that should activate the card for use. If you still need help please email us at Contact Us and include your card number.  Gift Cards

What can I use my promo card on?

What can I use my promo card on? The promo card can be used like a gift card.  Gift Cards

Do you have curbside pickup?

Do you have curbside pickup? Sorry no, we do not offer curbside pickup.  Ordering

Where do I pick up my food inside?

Where do I pick up my food inside? Find the large red "PICK UP" shelves located inside the restaurant. Your food will be displayed alphabetically by your first initial.  Ordering

My code isn't working to take the survey

My code isn't working to take the survey If you are taking the survey within 7 days of purchase please check your code was entered correctly. If you are taking the survey after 7 days of purchase sorry the code is not valid to take the survey any longer.  Fry Survey

I am not able to take the survey

I am not able to take the survey There is a 7-day window of time to take the survey after your visit.  Fry Survey

I didn’t receive my code for a Free Fry?

I didn’t receive my code for a Free Fry? Please contact us , so we can make it right.  Fry Survey

Do rewards expire?

Do rewards expire? Yes, each reward has an expiration date listed on the back of your Perks card. Guest Services

Can I transfer my rewards to others?

Can I transfer my rewards to others? Sorry, your rewards are exclusively yours and can’t be transferred to someone else. Guest Services

When will my visit be counted?

When will my visit be counted? Your visit will show up on your account within 24 hours after it is earned. Guest Services

Can I use more than 1 reward at a time?

Can I use more than 1 reward at a time? No, you can only use one reward per transaction. Guest Services

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