How do I track my order? All merchandise is shipped UPS ground and we do not send out tracking info for these items. Merchandise
How long does it take to get my order? All merchandise is shipped UPS ground which can take up to 5-7 days to receive. Merchandise
Do you still ship your ribs? Sorry, no we do not ship our ribs. Shipping
I see the Beef Bus® is coming to my city, how do I get it to my location or event? We already have a set schedule once a location is published, but you are welcome to request the Beef Bus ® for your event here , and someone from our catering team will reach out to you. Beef Bus® Food Truck
Why can't I find the schedule for the Beef Bus® in advance? We will post the schedule as soon as we have it locked in. Some locations are first-come, first-served so we don't want to publish until we're in place. You should follow our Instagram and X for the most up-to-date infor
The website/socials said the Beef Bus® was going to be open, but when I arrived it wasn't there/was closed, what's the dill? Frankly , sometimes things happen that are out of our control and the Beef Bus ® has to wrap up early and roll out. When this happens, we do our best to accommodate the pe
Can we do a fundraiser night with the Beef Bus®? Unfortunately, no. We cannot host fundraiser nights with the Beef Bus ® . Beef Bus® Food Truck
How do I add more cheese sauce Should more cheese sauce need to be added after the driver has left, more can be poured from the package into the basin. Caution: Do not overfill the basin. Late Night Wedding Catering
Can I order the Late night delivery without the Fountain? Yes, of course. Please call our Catering Team at 866-YUM-BEEF (866-986-2333) and select option 3 to learn more. Late Night Wedding Catering
The recipient of the package I sent did not receive the "Gift Message" that I entered. The Gift Message is located on the FedEx Shipping Label that was affixed to the outside of the box containing the food at the bottom. Shipping
I ordered this as a gift and the recipient refused the delivery. Since the item is perishable, we are unable to re-ship or refund. Please let the recipient know that a gift is being sent their way before the scheduled date of delivery. Shipping
Where can I purchase Portillo’s Crocs? https://www.portillos.com/crocs Merchandise