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Where can a Gift Card be used?

Where can a Gift Card be used? Portillo's gift cards can be used at all of our locations as well as online for catering, nationwide shipping, merchandise, and apparel. Gift cards can not be used to purchase more gift cards. Gift Cards

Do you have gluten free pasta or buns?

Do you have gluten free pasta or buns? Sorry, we do not offer gluten free breads or pastas. You can order the items as a nudie or without bun.  Menu

Where can I find out if a menu item contains MSG?

Where can I find out if a menu item contains MSG? Please check out our Nutritional menu as MSG is listed.  Menu

Do you sell your BBQ sauce or any of your dressing in a jar?

Do you sell your BBQ sauce or any of your dressing in a jar? Yes, we do sell our BBQ sauce, House dressing, Cesar dressing, and our new Giardiniera Sauce at our restaurants.  Menu

Does your Polish sausage contain beef or pork?

Does your Polish sausage contain beef or pork? The sausage contains both beef & pork. Menu

Is there nutritional information available?

Is there nutritional information available? Yes, please visit this page to view our nutritional and allergen information.  Menu

How do our Fundraisers work?

How do our Fundraisers work? Portillo's will donate 20% of the sales that your organization earns! The amount will be donated when someone comes in with your flyer (smart phone counts, too) or mentions your organization at checkout. Feel free to dine in, carry out, or go through the drive thru.

Can I place an online order for my fundraiser?

Can I place an online order for my fundraiser? Yes, takeout and catering orders placed for PICKUP only on the designated fundraiser date, at Portillos.com and on the Portillo's app can be added to fundraisers. You MUST enter the unique location code provided on your fundraiser flyer in the "

Does Portillo's accept donation requests?

Does Portillo's accept donation requests? Donation requests can be made by visiting  https://www.portillos.com/good/ . Fundraisers and Donations

Can I add a message to my order?

Can I add a message to my order? Yes! When in check out you can add a message.  Gift Cards

Are you able to add money to a Gift Card?

Are you able to add money to a Gift Card? No, cards are not reloadable, you would need to purchase another one.  Gift Cards

Can you receive money back from a Gift Card?

Can you receive money back from a Gift Card? No, there is no cash back on gift cards Gift Cards

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