What can I use my promo card on? The promo card can be used like a gift card. Gift Cards
Do you have curbside pickup? Sorry no, we do not offer curbside pickup. Ordering
Where do I pick up my food inside? Find the large red "PICK UP" shelves located inside the restaurant. Your food will be displayed alphabetically by your first initial. Ordering
How do I access free Wi-Fi at Portillo’s? To access free Wi-Fi at Portillo’s, you need to sign up for a Portillo’s Perks account. Once logged into your account, you can connect to the restaurant’s Wi-Fi. Our Restaurants
Can I use the Wi-Fi without a Portillo’s Perks account? No, guest access is not available. You must have a Portillo’s Perks account to connect to the Wi-Fi. Our Restaurants
How do I sign up for a Portillo’s Perks account? You can sign up online at portillos.com/signup . It’s quick, easy, and free! Our Restaurants
What are the benefits of joining Portillo’s Perks besides Wi-Fi access? In addition to free Wi-Fi, Perks members can earn rewards, get exclusive offers, and enjoy surprise treats throughout the year. Our Restaurants
Do I need to log into my Perks account every time I visit to use the Wi-Fi? Yes, you’ll need to log into your Portillo’s Perks account each time you want to access the Wi-Fi at the restaurant. Our Restaurants