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Where can a Gift Card be used?

Where can a Gift Card be used? Portillo's gift cards can be used at all of our locations as well as online for catering, nationwide shipping, merchandise, and apparel. Gift cards can not be used to purchase more gift cards. Gift Cards

Can I earn Perks visits when I order through third-party platforms like DoorDash, Grubhub, or Uber Eats?

Can I earn Perks visits when I order through third-party platforms like DoorDash, Grubhub, or Uber Eats? Perks visits can only be earned by ordering directly through Portillo’s—whether in-restaurant, drive-thru, online at portillos.com or on the Portillo’s app. Orders placed throug

Do you honor tax-exemption?

Do you honor tax-exemption? Yes, we do. For catering orders, please email the letter to catering@portillos.com before placing the order. Be sure to name the file with your organization name and include in the email your contact information so we can confirm receipt and assist you in

Can I add a message to my order?

Can I add a message to my order? Yes! When in check out you can add a message. Gift Cards

What payment options do you accept?

What payment options do you accept? The payment options are MasterCard, Visa, American Express and Discover cards. Gift Cards

In what dollar amounts may I choose a Gift Card?

In what dollar amounts may I choose a Gift Card? Online gift cards can be purchased for the following amounts: $10,$25, $50, $75 & $100. If you wish to purchase for different dollar amount you may buy them at any of our locations for any dollar value from $5-100. Gift Cards

Can you receive money back from a Gift Card?

Can you receive money back from a Gift Card? No, there is no cash back on gift cards Gift Cards

Are you able to add money to a Gift Card?

Are you able to add money to a Gift Card? No, cards are not reloadable, you would need to purchase another one. Gift Cards

The Beef Bus® was not at a location announced previously, why?

The Beef Bus® was not at a location announced previously, why? We understand that our fans are excited to visit the food truck and we sincerely apologize if this happens. Sometimes things don't work out as planned and we are not able to have the truck in a previously announced location. When thi

What menu items are available on the Beef Bus®?

What menu items are available on the Beef Bus®? Prices will vary by location visit and include sales tax: Regular Italian beef sandwich Sweet peppers, hot giardiniera and mozzarella cheese each available for an additional charge Chicago-style hot dog Signature crinkle-cut fries Cheese sauce Ca