How do I purchase a Gift Card? A gift card may be purchased online here at portillos.com or you can also purchase gift cards at any Portillo's or Barnelli's restaurant location. Gift Cards
Are you able to add money to a Gift Card? No, cards are not reloadable, you would need to purchase another one. Gift Cards
Can you receive money back from a Gift Card? No, there is no cash back on gift cards Gift Cards
In what dollar amounts may I choose a Gift Card? Online gift cards can be purchased for the following amounts: $10,$25, $50, $75 & $100. If you wish to purchase for different dollar amount you may buy them at any of our locations for any dollar value from $5-100. Gift Cards
Do any items on your menu contain Red Dye #6? Yes, our Chocolate cake does have this listed as an ingredient. Menu
Can the beef and gravy be frozen after cooking it? For quality purposes we don’t suggest freezing the beef after its been heated or cooked. Menu
Does your Polish sausage contain beef or pork? The sausage contains both beef & pork. Menu
Does the gravy for the Italian beef contain gluten? Our beef and gravy does not contain gluten, however cross contamination is possible. We recommend ordering the Take & Make Beef and gravy to ensure no cross contamination. Menu
Where can I find out if a menu item contains MSG? Please check out our Nutritional menu as MSG is listed. Menu
Does the bowl of chili contain dairy if it requested without cheese? The chili its self does not contain dairy, please request without cheese. Menu
Why does your website show shellfish allergen when nothing on your menu has shellfish? It is possible for shellfish to be processed on the same equipment as our fish fillet. Menu
What's a Chicago style hot dog? A Chicago Hot Dog with everything contains: mustard, relish, celery salt, freshly chopped onions, sliced red ripe tomatoes, kosher pickle, and sport peppers piled onto a steamed poppy seed bun. Menu