Can you do a delivery with (3) part shifts/ early 3 a.m.-5 a.m. shift? Our delivery spots do fill up quickly and we suggest you order as early as possible. Deliveries are based upon distance and driver availability. Order setup is subject to driver availability and may incur additional fees.&
Does the catering salads come with bread? No, the catering salads do not come with bread. Catering
Do you have Boxed lunches? We do offer fast packs which are pre-made sandwiches. Catering
Do you have and cookies or dessert bar trays? We do not offer cookies or dessert bar trays at this time. Catering
Where do I pick up my food inside? Find the large red "PICK UP" shelves located inside the restaurant. Your food will be displayed alphabetically by your first initial. Ordering
Do you have curbside pickup? Sorry no, we do not offer curbside pickup. Ordering
What is the Lemon Cake? Two layers of yellow caked topped with sweet lemon frosting. Lemon Cake
When will the Lemon cake be available? Lemon Cakes, Lemon Cake Shakes and Strawberry Lemon Cake Shakes are available from April 1, 2025 - August 31st, 2025. Lemon Cake
What is Portillo's Perks? Portillo's Perks is our reward program that lets you earn and redeem delicious perks. Every visit brings you closer to exclusive rewards, badges, and surprise offers. Portillos Perks
What do I get? As a new member, you’ll get a free large fry for signing up, earn special badges for your visits, free cake on your birthday, and surprise offers throughout the year! Portillos Perks
How do I become a Portillo’s Perk member? Joining is easy! Sign up at portillos.com/perks and add the Perks card to your mobile wallet Portillos Perks
Where do I see my badges? Once you earn a badge, it will appear on the front of your Portillo's Perks card in your mobile wallet. Portillos Perks