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My code isn't working to take the survey

My code isn't working to take the survey If you are taking the survey within 7 days of purchase please check your code was entered correctly. If you are taking the survey after 7 days of purchase sorry the code is not valid to take the survey any longer. Fry Survey

I am not able to take the survey

I am not able to take the survey There is a 7-day window of time to take the survey after your visit. Fry Survey

When will the Lemon cake be available?

When will the Lemon cake be available? Lemon Cakes, Lemon Cake Shakes and Strawberry Lemon Cake Shakes are available from April 1, 2025 - August 31st, 2025. Lemon Cake

Can I transfer my rewards to others?

Can I transfer my rewards to others? Sorry, your rewards are exclusively yours and can’t be transferred to someone else. Guest Services

When will my visit be counted?

When will my visit be counted? Your visit will show up on your account within 24 hours after it is earned. Guest Services

What are Portillo’s Perks badges?

What are Portillo’s Perks badges? Portillo’s Perks badges celebrate your love for all your Portillo’s favorites. Earn them based on what you order or how often you visit. Enjoy beef-worthy bragging rights, plus surprise offers along the way! Guest Services

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My code isn't working to take the survey

I am not able to take the survey

When will the Lemon cake be available?

Can I transfer my rewards to others?

When will my visit be counted?

What are Portillo’s Perks badges?

Can I use more than 1 reward at a time?

Can I scan multiple Portillo’s Perks cards during a visit?

Can I scan my Portillo’s Perks card and pay with a gift card?

How do I earn the Frequent Feaster badge?

How do I earn the Local Legend badge?

How do I earn the Top Dog badge?

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