Is the Garden Dog® a limited time offer? The Garden Dog ® is a new menu item for Portillo's. Menu
Does the Garden Dog® have artificial flavors? There are no artificial flavors in the Garden Dog ® . It gets all its crave-worthy flavor from plant-based ingredients that are seasoned and smoked to perfection. Menu
Where do I pick up my food inside? Find the large red "PICK UP" shelves located inside the restaurant. Your food will be displayed alphabetically by your first initial. Ordering
Do you have curbside pickup? Sorry no, we do not offer curbside pickup. Ordering
Does the Garden Dog® contain soy? No, the Garden Dog ® does not contain soy. Menu
Can I order chili on the plant-based Garden Dog®? Yes, you can add chili, however our chili contains meat. Menu
Where can I order a plant-based Garden Dog®? The Garden Dog ® is available at all locations. Menu
When will the Lemon cake be available? Lemon Cakes, Lemon Cake Shakes and Strawberry Lemon Cake Shakes are available from April 1, 2025 - August 31st, 2025. Lemon Cake
Can I get the Lemon Cake shipped? Sorry no, the Lemon Cake is too delicate to make the shipping journey. Lemon Cake
Do rewards expire? Yes, each reward has an expiration date listed on the back of your Perks card. Guest Services
Can I transfer my rewards to others? Sorry, your rewards are exclusively yours and can’t be transferred to someone else. Guest Services
Can I use more than 1 reward at a time? No, you can only use one reward per transaction. Guest Services