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Where do I see my badge progress?

Where do I see my badge progress? You can track your badge progress by viewing the back of your Perks card. Open your mobile wallet, click your Portillo’s Perks card, and tap the 3 dots in the top right corner to view the back. Portillos Perks

Does the gravy for the Italian beef contain gluten?

Does the gravy for the Italian beef contain gluten? Our beef and gravy does not contain gluten, however cross contamination is possible. We recommend ordering the Take & Make Beef and gravy to ensure no cross contamination.   Menu

Do you have gluten free pasta or buns?

Do you have gluten free pasta or buns? Sorry, we do not offer gluten free breads or pastas. You can order the items as a nudie or without bun.  Menu

Do you honor tax-exemption?

Do you honor tax-exemption? Yes, we do. For catering orders, please email the letter to catering@portillos.com  before  placing the order. Be sure to name the file with your organization name and include in the email your contact information so we can confirm receipt and assist you in

What time can I have the night wedding package delivered?

What time can I have the night wedding package delivered? The order must be within the delivery zone and delivered between 9pm-10:30pm Mon-Sun. Subject to availability. Late Night Wedding Catering

Where is the cheese sauce fountain available?

Where is the cheese sauce fountain available? To order this package, your event must be in the Chicagoland Illinois area and in our restaurant delivery range. Subject to availability. Late Night Wedding Catering

Who delivers the late night bites?

Who delivers the late night bites? Our skilled Catering Coordinator will deliver and set up your late night bites order.  Late Night Wedding Catering

How far in advance can I book the late night wedding catering page?

How far in advance can I book the late night wedding catering page? You must book 60 days in advance of your event date with a member of the Portillo's team via phone by calling 866-986-2333 and selecting option 3. Subject to availability.  Late Night Wedding Catering

Is the fountain always available?

Is the fountain always available? No, the fountain is subject to availability. Please call our Catering Team at 866-YUM-BEEF (866-986-2333) and select option 3 to learn more.  Late Night Wedding Catering

Does my event venue need to allow outside vendors?

Does my event venue need to allow outside vendors? Yes. Subject to approval from venue.  Late Night Wedding Catering

Do I have to order exactly what is shown in the package online?

Do I have to order exactly what is shown in the package online? Portillo's has the ability to customize these orders to the amount of guests your expecting and what food items you'd like to serve. Late Night Wedding Catering

How much is the cheese sauce fountain?

How much is the cheese sauce fountain? The cheese sauce fountain costs $250. We recommend it only runs for one hour at your event.  Late Night Wedding Catering

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