What can I use my promo card on? The promo card can be used like a gift card. Gift Cards
Do Promo cards expire? Yes, they expire on 3/31/2026 Gift Cards
How do I add more cheese sauce Should more cheese sauce need to be added after the driver has left, more can be poured from the package into the basin. Caution: Do not overfill the basin. Late Night Wedding Catering
Can I order the Late night delivery without the Fountain? Yes, of course. Please call us at 866-986-2333 to learn more. Late Night Wedding Catering
When will the Lemon cake be available? Lemon Cakes, Lemon Cake Shakes and Strawberry Lemon Cake Shakes are available from April 1, 2025 - August 31st, 2025. Lemon Cake
Where can I get the Lemon Cake? You can get Lemon Cake at any of our restaurants. Lemon Cake
Can I get the Lemon Cake shipped? Sorry no, the Lemon Cake is too delicate to make the shipping journey. Lemon Cake
What is the Lemon Cake? Two layers of yellow caked topped with sweet lemon frosting. Lemon Cake
Can I use the Wi-Fi without a Portillo’s Perks account? No, guest access is not available. You must have a Portillo’s Perks account to connect to the Wi-Fi. Our Restaurants
Do I need to log into my Perks account every time I visit to use the Wi-Fi? Yes, you’ll need to log into your Portillo’s Perks account each time you want to access the Wi-Fi at the restaurant. Our Restaurants
How do I access free Wi-Fi at Portillo’s? To access free Wi-Fi at Portillo’s, you need to sign up for a Portillo’s Perks account. Once logged into your account, you can connect to the restaurant’s Wi-Fi. Our Restaurants
How do I sign up for a Portillo’s Perks account? You can sign up online at portillos.com/signup . It’s quick, easy, and free! Our Restaurants