Does the bowl of chili contain dairy if it requested without cheese? The chili its self does not contain dairy, please request without cheese. Menu
Why does your website show shellfish allergen when nothing on your menu has shellfish? It is possible for shellfish to be processed on the same equipment as our fish fillet. Menu
Where did the Tamales go? Sorry, Tamales have been removed from some of our markets. We do ship them to all 50 states check it out here . Menu
Do you have a vegan menu? While we don’t offer a vegan menu, you can modify any of our salads to remove cheese or meat. We also offer our Garden Dog sandwich, as well as pastas at certain locations. Menu
What's a Chicago style hot dog? A Chicago Hot Dog with everything contains: mustard, relish, celery salt, freshly chopped onions, sliced red ripe tomatoes, kosher pickle, and sport peppers piled onto a steamed poppy seed bun. Menu
What type of fish is used in your fish sandwich? Our fish is a breaded whitefish- Haddock. Menu
Do the Ribs or BBQ sauce contain peanuts or peanut oil? Our ribs or BBQ sauce do not contain peanuts or peanut oil. Please check out our Allergen info here: https://www.portillos.com/nutrition/ Menu
Do you have plain buns for the hot dogs? No, we only offer the poppy seed bun for our Hot dogs. Menu
What is on top of the hamburger buns? Our hamburger buns have a corn dusting on them, you can substitute them for a brioche bun or ask for no bun. Menu
How long do you bake the bread/rolls? Preheat the oven to 450º F, place the French Bread rolls 2 inches apart on baking sheet and bake for 5 minutes. Menu
Does your house dressing need to be refrigerated? Yes, this item is received cold and should be kept refrigerated. Menu
Is the mascarpone cheese and the Gorgonzola Cheese pasteurized ? Yes, both our Mascarpone & Gorgonzola cheese are pasteurized. Menu