Will you be bringing back specialty pastas, salads, and/or wraps? At this time we do not have any plans to bring back items taken off our menu. Menu
Does the gravy for the Italian beef contain gluten? Our beef and gravy does not contain gluten, however cross contamination is possible. We recommend ordering the Take & Make Beef and gravy to ensure no cross contamination. Menu
Do all of your locations look the same? No, that’s what makes Portillo's so special! All of our locations are different, some of our themes are Diner, Prohibition, 70's, Chicago and Garage check them all out! Our Restaurants
Do you have gluten free pasta or buns? Sorry, we do not offer gluten free breads or pastas. You can order the items as a nudie or without bun. Menu
Does Portillo's franchise? We love that you're a fan of Portillo's! However, all of our restaurants are managed by Portillo's - we do not franchise. Our Restaurants
When did Portillo's open? We opened our first location in 1963 in Villa Park, IL. Want to learn more about our history, check it out here: https://www.portillos.com/our-history/ Our Restaurants
Who are the people you have on the walls? These are a few of our famous friends! Our Restaurants
Do you have any locations outside of the Chicago area? Yes! We currently have restaurants in 9 others states - California, Florida, Arizona, Wisconsin, Michigan, Indiana, Iowa and Minnesota and Texas. Our Restaurants
I wanted to purchase an item that was hanging in one of your locations, can I? Sorry, we don't sell any of the items that are on our walls. Everything you see in our locations was carefully picked out for each location. Our Restaurants
Do any items on your menu contain Red Dye #6? Yes, our Chocolate cake does have this listed as an ingredient. Menu
Can the beef and gravy be frozen after cooking it? For quality purposes we don’t suggest freezing the beef after its been heated or cooked. Menu
Does your Polish sausage contain beef or pork? The sausage contains both beef & pork. Menu