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Is the mascarpone cheese and the Gorgonzola Cheese pasteurized ?

Is the mascarpone cheese and the Gorgonzola Cheese pasteurized ? Yes, both our Mascarpone & Gorgonzola cheese are pasteurized.  Menu

Does your house dressing need to be refrigerated?

Does your house dressing need to be refrigerated? Yes, this item is received cold and should be kept refrigerated.  Menu

Why can’t I find ribs on the menu?

Why can’t I find ribs on the menu? We do apologize for any inconvenience but we do not serve tamales and ribs outside of our immediate Chicagoland area.  Menu

Where are your menu prices?

Where are your menu prices? In order to see the menu and prices for your specific location, please do select the location first from our website here: https://www.portillos.com/locations/ Menu

Is there pork or pork products in the chili?

Is there pork or pork products in the chili? No, there is no pork or pork products in our chili. Menu

I love your yellow mustard, is this your own mustard?

I love your yellow mustard, is this your own mustard? We actually use Woebers for our mustard.  Menu

Can you purchase the bread used for your Italian beef sandwiches?

Can you purchase the bread used for your Italian beef sandwiches? Yes, we do offer this item to bring home alongside our famous Italian beef. This can be purchased in a restaurant or online but is unavailable for shipping as an individual item.  Menu

Do your hot dog or Hamburger buns contain any malt ingredients?

Do your hot dog or Hamburger buns contain any malt ingredients? Yes, both hot dog and hamburger buns contain malt in them.  Menu

Why can't I order my Beef & Cheddar Croissant dipped?

Why can't I order my Beef & Cheddar Croissant dipped? Sorry due to the nature of the croissant we are unable to dip it as it would fall apart.  Menu

Does Portillo's accept donation requests?

Does Portillo's accept donation requests? Due to the high volume of donation requests we receive, all requests are considered on a first come basis, and according to allocation for various areas.  All requests must be submitted two weeks in advance at www.portillos.com/good/ . Fundraisers and D

Can I host a fundraiser at more than one location on the same date?

Can I host a fundraiser at more than one location on the same date? Yes you can. However, you must submit a request for each location on the desired date and each location must reach $200 in sales to receive a giveback check from that location. Fundraisers and Donations

I emailed/mailed/faxed/left a voice mail requesting a fundraiser night or donation and haven't heard back, how do I know if my request was received or accepted?

I emailed/mailed/faxed/left a voice mail requesting a fundraiser night or donation and haven't heard back, how do I know if my request was received or accepted? We only accept requests made at w ww.portillos.com/good/ . Requests made any other way will not be answered or accepted. Fundraisers and Do

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