Who makes your Garden Dog®? The Garden Dog ® is crafted for Portillo's with 100% plant-based protein by Field Roast. Menu
Will you be bringing back specialty pastas, salads, and/or wraps? At this time we do not have any plans to bring back items taken off our menu. Menu
Does the gravy for the Italian beef contain gluten? Our beef and gravy does not contain gluten, however cross contamination is possible. We recommend ordering the Take & Make Beef and gravy to ensure no cross contamination. Menu
Do all of your locations look the same? No, that’s what makes Portillo's so special! All of our locations are different, some of our themes are Diner, Prohibition, 70's, Chicago and Garage check them all out! Our Restaurants
Do you have gluten free pasta or buns? Sorry, we do not offer gluten free breads or pastas. You can order the items as a nudie or without bun. Menu
Need Pricing or a quote for an event? Because items and pricing are subject to change, this is the most accurate way to get real-time pricing. Click here , you will be directed to our ordering platform. Enter the city of the closest Portillo’s to your event. Look through the menu for current p
What is the Call Center Hours for catering assistance? 866-YUM-BEEF (866-986-2333) Our call center hours are CST Monday - Friday 9:00 am - 8:00 pm Saturday - Sunday 9:00 am - 6:00 pm Closed Thanksgiving Day and Christmas Day Catering
Need to cancel or modify order? Visit Portillos.com or call 866-YUM-BEEF (866-986-2333) at least 24 hours before delivery or pickup time. Due to inventory & labor costs, refunds are only available for orders canceled at least 24 hours in advance of the scheduled delivery or pickup. Caterin
How much advanced notice is required to place a catering order? Take and Make beef, bread and peppers are always readily available for pickup at any of our restaurants with no notice required. For other orders we ask for 3-4 days' notice. Orders can be placed after this time but may be sub
How many sandwiches can I make per pound of beef? One pound of Portillo's Italian beef yields (8) 4-inch sandwiches. Catering
Is it possible to purchase hot beef and or hot gravy? We do not combine the beef and hot gravy together in a tray because the beef will become tough. The Party Packages are full meals, including pre-fluffed beef and hot gravy. They are quick to setup and serve your group easily, even if a
Is the French bread included with the cost of the beef? Our catering bread is a type of French bread and is sold separately. Each loaf yields (8) 4-inch pieces of bread. Catering