Which items on your menu are Gluten free? While we don’t have a separate gluten free menu, you are able to modify items to remove items containing gluten. Please check out our Nutritional and Allergen information here: https://www.portillos.com/nutrition/ Menu
How do I place a shipping order? You can place a shipping order by clicking here . Please note that we only have an official partnership with Tastes of Chicago for shipping orders. Orders for shipping placed through any other website or vendor are not affiliated with Portillo's. Shipping
Can the beef and gravy be frozen after cooking it? For quality purposes we don’t suggest freezing the beef after its been heated or cooked. Menu
Why don’t you ship with dry ice? We have found that the freezer packs do a nice job keeping the product fresh and won't freeze our fresh produce like dry ice would. Shipping
Where can I find out if a menu item contains MSG? Please check out our Nutritional menu as MSG is listed. Menu
Where can I find the next Beef Bus® stop? Follow @BeefBusOffical on X and Instagram for regular updates. Beef Bus® Food Truck
Does the Garden Dog® have artificial flavors? There are no artificial flavors in the Garden Dog ® . It gets all its crave-worthy flavor from plant-based ingredients that are seasoned and smoked to perfection. Menu
What are your restaurant's hours of operation? Most of our restaurants are open from 10:30am - 10pm but do vary by location. Please select your desired location for its hours here : www.portillos.com/locations Our Restaurants
How will I know that my order has been received? If you have not been contacted via e-mail by the Portillo's E-Store within 24 hours of placing your order online, please check your spam. If you don't see the email confirmation after checking your spam, please Contact Us . In order for us to
Do the Ribs or BBQ sauce contain peanuts or peanut oil? Our ribs or BBQ sauce do not contain peanuts or peanut oil. Please check out our Allergen info here: https://www.portillos.com/nutrition/ Menu
Do you ship to Alaska and Hawaii? Yes, it is sent Priority overnight via FedEx and will incur an additional fee. The shipment still will arrive in 2 days. Specific zip codes and service types may vary. Shipping
Do you have any locations outside of the Chicago area? Yes! We currently have restaurants in 9 others states - California, Florida, Arizona, Wisconsin, Michigan, Indiana, Iowa and Minnesota and Texas. Our Restaurants