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Are you able to add money to a Gift Card?

Are you able to add money to a Gift Card? No, cards are not reloadable, you would need to purchase another one.  Gift Cards

Does the Garden Dog® have artificial flavors?

Does the Garden Dog® have artificial flavors? There are no artificial flavors in the Garden Dog ® . It gets all its crave-worthy flavor from plant-based ingredients that are seasoned and smoked to perfection. Menu

Does Portillo's accept donation requests?

Does Portillo's accept donation requests? Donation requests can be made by visiting  https://www.portillos.com/good/ . Fundraisers and Donations

Do the Ribs or BBQ sauce contain peanuts or peanut oil?

Do the Ribs or BBQ sauce contain peanuts or peanut oil? Our ribs or BBQ sauce do not contain peanuts or peanut oil. Please check out our Allergen info here:   https://www.portillos.com/nutrition/ Menu

Do you have gluten free pasta or buns?

Do you have gluten free pasta or buns? Sorry, we do not offer gluten free breads or pastas. You can order the items as a nudie or without bun.  Menu

Do you honor tax-exemption?

Do you honor tax-exemption? Yes, we do. For catering orders, please email the letter to catering@portillos.com  before  placing the order. Be sure to name the file with your organization name and include in the email your contact information so we can confirm receipt and assist you in

Is there nutritional information available?

Is there nutritional information available? Yes, please visit this page to view our nutritional and allergen information.  Menu

How do our Fundraisers work?

How do our Fundraisers work? Portillo's will donate 20% of the sales that your organization earns! The amount will be donated when someone comes in with your flyer (smart phone counts, too) or mentions your organization at checkout. Feel free to dine in, carry out, or go through the drive thru.

Can I place an online order for my fundraiser?

Can I place an online order for my fundraiser? Yes, takeout and catering orders placed for PICKUP only on the designated fundraiser date, at Portillos.com and on the Portillo's app can be added to fundraisers. You MUST enter the unique location code provided on your fundraiser flyer in the "

Where can a Gift Card be used?

Where can a Gift Card be used? Portillo's gift cards can be used at all of our locations as well as online for catering, nationwide shipping, merchandise, and apparel. Gift cards can not be used to purchase more gift cards. Gift Cards

Can you receive money back from a Gift Card?

Can you receive money back from a Gift Card? No, there is no cash back on gift cards Gift Cards

In what dollar amounts may I choose a Gift Card?

In what dollar amounts may I choose a Gift Card? Online gift cards can be purchased for the following amounts: $10,$25, $50, $75 & $100. If you wish to purchase for different dollar amount you may buy them at any of our locations for any dollar value from $5-100.  Gift Cards

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