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Can I order chili on the plant-based Garden Dog®?

Can I order chili on the plant-based Garden Dog®? Yes, you can add chili, however our chili contains meat.  Menu

Does the Garden Dog® contain soy?

Does the Garden Dog® contain soy? No, the Garden Dog ® does not contain soy.  Menu

Where can I order a plant-based Garden Dog®?

Where can I order a plant-based Garden Dog®? The Garden Dog ® is available at all locations. Menu

Are your fries vegan?

Are your fries vegan? No. Our French fries are gluten-free and cooked in a blend of vegetable oil and beef tallow in their own designated fryer. However, the equipment used to filter the oil in the French fry fryer is shared with the fryers responsible for frying items that do contain gluten (i.e. b

What sizes are available in the Crocs?

What sizes are available in the Crocs? •            M4/W6 •            M5/W7 •            M6/W8   •  

Where can I purchase Portillo’s Crocs?

Where can I purchase Portillo’s Crocs? https://www.portillos.com/crocs Merchandise

My code isn't working to take the survey

My code isn't working to take the survey If you are taking the survey within 7 days of purchase please check your code was entered correctly. If you are taking the survey after 7 days of purchase sorry the code is not valid to take the survey any longer.  Fry Survey

I am not able to take the survey

I am not able to take the survey There is a 7-day window of time to take the survey after your visit.  Fry Survey

How Do I Return a Product?

How Do I Return a Product? To return a product, please print and fill out the return slip found here . If you have any questions, please reach out to guestservices@portillos.com.  Merchandise

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