I submitted a request but want to change the date, what should I do? First, check the calendar to make sure your new desired date is available. To do this, visit the application form, scroll down and select the location and then click the date selector and look for the date you're interested in
Can we do a fundraiser night with the Beef Bus®? Unfortunately, no. We cannot host fundraiser nights with the Beef Bus ® . Fundraisers and Donations
How often can I schedule a fundraiser with Portillo's? No more than once a month. Fundraisers and Donations
I uploaded the wrong form with my request, where do I send the correct forms? Please respond to the email our team sent requesting the correct form and attach the necessary documentation. This will help us connect it to the correct account and team member. If you did not receive an email requesting
We've hosted a fundraiser in the past, but my contact is not responding to my emails about hosting another fundraiser, what do I do? If you are trying to book another fundraiser or submit a request - all requests must be submitted online. This ensures the appropriate person receives your request. We
The person that scheduled our fundraiser is no longer our contact, how do we update the contact information? Please send an email to fundraisers@portillos.com and include the previous contact's name and email if available, along with the Portillo's location/City and date. Fundraisers and Don
Where can I purchase Portillo’s Crocs? https://www.portillos.com/crocs Merchandise
What sizes are available in the Crocs? • M4/W6 • M5/W7 • M6/W8 •
When will the Lemon cake be available? Lemon Cakes, Lemon Cake Shakes and Strawberry Lemon Cake Shakes are available from April 1, 2025 - August 31st, 2025. Lemon Cake
Can I get the Lemon Cake shipped? Sorry no, the Lemon Cake is too delicate to make the shipping journey. Lemon Cake
How Do I Return a Product? To return a product, please print and fill out the return slip found here . If you have any questions, please reach out to guestservices@portillos.com. Merchandise
What is Portillo's Perks? Portillo's Perks is our reward program that lets you earn and redeem delicious perks. Every visit brings you closer to exclusive rewards, badges, and surprise offers. Portillos Perks