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How do I redeem rewards?

How do I redeem rewards? Simply scan your Perks card or badge achievement offer at the register, kiosk, or drive thru. Your available rewards will appear for you to select and redeem. If redeeming online, make sure you are logged in and your available rewards will appear on the checkout page. Portil

How do I download my Perks card?

How do I download my Perks card? Once you enroll in Portillo's Perks, you will receive a text message or email to download your Perks card to your mobile wallet. You can also find a link to download your Perks card in the account settings page at portillos.com/login . Portillos Perks

Do rewards expire?

Do rewards expire? Yes, each reward has an expiration date listed on the back of your Perks card. Guest Services

How do I see my available rewards?

How do I see my available rewards? Check the back of your Perks card to view your available rewards. You can also see any rewards in your account when you check in at the restaurant counter or at a kiosk. Badge achievement rewards are sent via text and email and can be downloaded to your mobile wall

What time can I have the night wedding package delivered?

What time can I have the night wedding package delivered? The order must be within the delivery zone and delivered between 9pm-10:30pm Mon-Sun. Subject to availability. Late Night Wedding Catering

How far in advance can I book the late night wedding catering page?

How far in advance can I book the late night wedding catering page? You must book 60 days in advance of your event date with a member of the Portillo's team via phone by calling 866-986-2333 and selecting option 3. Subject to availability.  Late Night Wedding Catering

Who delivers the late night bites?

Who delivers the late night bites? Our skilled Catering Coordinator will deliver and set up your late night bites order.  Late Night Wedding Catering

Where is the cheese sauce fountain available?

Where is the cheese sauce fountain available? To order this package, your event must be in the Chicagoland Illinois area and in our restaurant delivery range. Subject to availability. Late Night Wedding Catering

Is the fountain always available?

Is the fountain always available? No, the fountain is subject to availability. Please call our Catering Team at 866-YUM-BEEF (866-986-2333) and select option 3 to learn more.  Late Night Wedding Catering

Does my event venue need to allow outside vendors?

Does my event venue need to allow outside vendors? Yes. Subject to approval from venue.  Late Night Wedding Catering

How much is the cheese sauce fountain?

How much is the cheese sauce fountain? The cheese sauce fountain costs $250. We recommend it only runs for one hour at your event.  Late Night Wedding Catering

Do I have to order exactly what is shown in the package online?

Do I have to order exactly what is shown in the package online? Portillo's has the ability to customize these orders to the amount of guests your expecting and what food items you'd like to serve. Late Night Wedding Catering

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