Does the Garden Dog® have artificial flavors? There are no artificial flavors in the Garden Dog ® . It gets all its crave-worthy flavor from plant-based ingredients that are seasoned and smoked to perfection. Menu
Does the Garden Dog® contain soy? No, the Garden Dog ® does not contain soy. Menu
Can I order chili on the plant-based Garden Dog®? Yes, you can add chili, however our chili contains meat. Menu
Where can I order a plant-based Garden Dog®? The Garden Dog ® is available at all locations. Menu
What sizes are available in the Crocs? • M4/W6 • M5/W7 • M6/W8 •  
Where can I purchase Portillo’s Crocs? https://www.portillos.com/crocs Merchandise
When will the Lemon cake be available? Lemon Cakes, Lemon Cake Shakes and Strawberry Lemon Cake Shakes are available from April 1, 2025 - August 31st, 2025. Lemon Cake
Can I get the Lemon Cake shipped? Sorry no, the Lemon Cake is too delicate to make the shipping journey. Lemon Cake
How Do I Return a Product? To return a product, please print and fill out the return slip found here . If you have any questions, please reach out to guestservices@portillos.com. Merchandise
Do rewards expire? Yes, each reward has an expiration date listed on the back of your Perks card. Guest Services
Can I transfer my rewards to others? Sorry, your rewards are exclusively yours and can’t be transferred to someone else. Guest Services
Can I use more than 1 reward at a time? No, you can only use one reward per transaction. Guest Services