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Does your house dressing need to be refrigerated?

Does your house dressing need to be refrigerated? Yes, this item is received cold and should be kept refrigerated.  Menu

Why can’t I find ribs on the menu?

Why can’t I find ribs on the menu? We do apologize for any inconvenience but we do not serve tamales and ribs outside of our immediate Chicagoland area.  Menu

Do you have a kids menu?

Do you have a kids menu? Portillo's does not offer a kids menu, however we do have a very kid friendly menu that includes hot dogs, chicken tenders and every kid loves CHEESE FRIES! Menu

I love your yellow mustard, is this your own mustard?

I love your yellow mustard, is this your own mustard? We actually use Woebers for our mustard.  Menu

Is there pork or pork products in the chili?

Is there pork or pork products in the chili? No, there is no pork or pork products in our chili. Menu

Do your hot dog or Hamburger buns contain any malt ingredients?

Do your hot dog or Hamburger buns contain any malt ingredients? Yes, both hot dog and hamburger buns contain malt in them.  Menu

Why can't I order my Beef & Cheddar Croissant dipped?

Why can't I order my Beef & Cheddar Croissant dipped? Sorry due to the nature of the croissant we are unable to dip it as it would fall apart.  Menu

How do I add more cheese sauce

How do I add more cheese sauce Should more cheese sauce need to be added after the driver has left, more can be poured from the package into the basin.  Caution: Do not overfill the basin. Late Night Wedding Catering

Can I order the Late night delivery without the Fountain?

Can I order the Late night delivery without the Fountain? Yes, of course. Please call our Catering Team at 866-YUM-BEEF (866-986-2333) and select option 3 to learn more. Late Night Wedding Catering

Who makes your Garden Dog®?

Who makes your Garden Dog®? The Garden Dog ® is crafted for Portillo's with 100% plant-based protein by Field Roast.  Menu

Is the Garden Dog® Vegan?

Is the Garden Dog® Vegan? All of the Garden Dog’s ingredients are vegan. While we cook it on the same char-grill as we cook meat, the section of the grill used for the Garden Dog ® is dedicated only to the Garden Dog ® . However, we cannot guarantee that the Garden Dog ® will not come into con

What allergens are in the Garden dog®?

What allergens are in the Garden dog®? The Garden dog ® contains wheat. These hot dogs gain their protein punch from pea protein, so the Garden dog ® may not be suitable for guests with a peanut allergy. Menu

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