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When do I pay for my catering order?

When do I pay for my catering order? Payment is taken when you place the order in the app, online, over the phone. We accept Visa, Master Card, American Express, Discover Network and Portillo's Gift cards. No personal checks are accepted. Cash is accepted for same day walk-in orders, howev

Is there a minimum amount that I must spend on a catering order?

Is there a minimum amount that I must spend on a catering order? There are no minimum item or dollar ordering restrictions on our catering menu. Catering

Does Portillo's offer discounts?

Does Portillo's offer discounts? We currently do not have any promotions at this time. Catering

Does Portillo's sell any raw product?

Does Portillo's sell any raw product? All of our product is fully cooked and ready to serve. Even our items that come cold are precooked and just need warming. Catering

Does Portillo's deliver?

Does Portillo's deliver? Our delivery spots do fill up quickly and we suggest you order as early as possible. Deliveries are based upon distance and driver availability. Order setup is subject to driver availability and may incur additional fees. If delivery is not available, we do

Can I get hot pasta?

Can I get hot pasta? You can pick up hot, ready to serve, regular or baked mostaccioli (choice of marinara or meat sauce) and vodka pasta at any of our restaurants. Our Barnelli's restaurants also carry hot, ready to serve, specialty pastas. Note: Barnelli's restaurant

Do you sell fried chicken at any of your locations?

Do you sell fried chicken at any of your locations? While we do not offer bone-in fried chicken on our menu, all Portillo's restaurants offer chicken tenders. Catering

How can I place a pickup order?

How can I place a pickup order? Visit portillos.com and click on "order now", then select "inside pickup". Ordering

I’m looking to place an order, what is the best way to do this?

I’m looking to place an order, what is the best way to do this? All takeout orders can be placed online. The best way is to place your order directly on the Portillo’s website or Portillo’s App for the best dill! Ordering

I don’t have a cell phone/way to get online. How can I place my order in advance?

I don’t have a cell phone/way to get online. How can I place my order in advance? We are happy to place your order upon arrival; we have team members available to assist you once you arrive. We will work quickly to place and prepare your order for you. Ordering

How early can I place an order?

How early can I place an order? All takeout orders can be placed up to 45 days in advance. To place your takeout order in advance, please visit our website portillos.com, or download our Portillo’s App. Ordering

How do I cancel my order?

How do I cancel my order? If you placed your order for ASAP you are unable to change this order. If you have placed your order for a future date or time you can modify it by logging in to your Portillo's account. Visit Portillos.com or call 866-YUM-BEEF at least 24 hours before delivery or