I am not able to take the survey There is a 7-day window of time to take the survey after your visit. Fry Survey
Can I get the Lemon Cake shipped? Sorry no, the Lemon Cake is too delicate to make the shipping journey. Lemon Cake
How Do I Return a Product? To return a product, please print and fill out the return slip found here . If you have any questions, please reach out to guestservices@portillos.com. Merchandise
Do you accept cash in the drive thru? Yes! Cash is accepted in the drive thru at all Portillo's restaurants. Ordering