What service do you use to deliver? If you place your order directly with Portillo's, our delivery is serviced by Door Dash. Delivery
What is the return policy? New and unused merchandise with original sales receipt may be returned within 30 days of purchase for a restaurant credit. Merchandise
How long does it take to get my order? All merchandise is shipped UPS ground which can take up to 5-7 days to receive. Merchandise
Where can I order the Italian Beef Pizza? Head over to https://www.tastesofchicago.com to place your order to be shipped to you. Pizzas are not available in the freezer section at your local Lou Malnati’s restaurant. Portillo's & Lou Malnati Italian Beef Deep Dish Pizza
What sizes are available in the Crocs? • M4/W6 • M5/W7 • M6/W8 •
Can you get this pizza at Portillo’s restaurants? Pizzas are not available for purchase at Portillo's restaurants. Portillo's & Lou Malnati Italian Beef Deep Dish Pizza
Where can I purchase Portillo’s Crocs? https://www.portillos.com/crocs Merchandise
How Do I Return a Product? To return a product, please print and fill out the return slip found here . If you have any questions, please reach out to guestservices@portillos.com. Merchandise
What is Portillo's Perks? Portillo's Perks is our reward program that lets you earn and redeem delicious perks. Every visit brings you closer to exclusive rewards, badges, and surprise offers. Portillos Perks
What do I get? As a new member, you’ll get a free large fry for signing up, earn special badges for your visits, free cake on your birthday, and surprise offers throughout the year! Portillos Perks
How do I become a Portillo’s Perk member? Joining is easy! Sign up at portillos.com/perks and add the Perks card to your mobile wallet Portillos Perks
Where do I see my badges? Once you earn a badge, it will appear on the front of your Portillo's Perks card in your mobile wallet. Portillos Perks