Search Results | Portillo's

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Can I customize a salad for a group?

Can I customize a salad for a group? Yes, you can request items to be removed or left on the side for our salads.  Catering

Can I add protein to a mostaccioli/pasta tray?

Can I add protein to a mostaccioli/pasta tray? Yes, you can add protein to any catering pasta dish.  Catering

Why do your Chocolate Eclair Cake and Italian Strawberry Shortcake need 24 notice??

Why do your Chocolate Eclair Cake and Italian Strawberry Shortcake need 24 notice?? Just like our Famous Chocolate cakes, our skilled team members will create from scratch your Chocolate Eclair Cake or Italian Strawberry Shortcake. Our secret recipe requires time to create and set for your event, so

Can you do a delivery with (3) part shifts/ early 3 a.m.-5 a.m. shift?

Can you do a delivery with (3) part shifts/ early 3 a.m.-5 a.m. shift? Our delivery spots do fill up quickly and we suggest you order as early as possible.   Deliveries are based upon distance and driver availability. Order setup is subject to driver availability and may incur additional fees.&

Does the catering salads come with bread?

Does the catering salads come with bread? No, the catering salads do not come with bread.   Catering

Do you have Boxed lunches?

Do you have Boxed lunches? We do offer fast packs which are pre-made sandwiches.  Catering

Do you have and cookies or dessert bar trays?

Do you have and cookies or dessert bar trays? We do not offer cookies or dessert bar trays at this time. Catering

Why was the line/wait-time so long when there are only a few items on the menu?

Why was the line/wait-time so long when there are only a few items on the menu? We have a condensed kitchen which can only produce so much food at one time and accommodates only a few team members. We guarantee that our team members are working hard to get your order made as fast as they can. 

The recipient of the package I sent did not receive the "Gift Message" that I entered.

The recipient of the package I sent did not receive the "Gift Message" that I entered. The Gift Message is located on the FedEx Shipping Label that was affixed to the outside of the box containing the food at the bottom. Shipping

I ordered this as a gift and the recipient refused the delivery.

I ordered this as a gift and the recipient refused the delivery. Since the item is perishable, we are unable to re-ship or refund. Please let the recipient know that a gift is being sent their way before the scheduled date of delivery.  Shipping

I see the Beef Bus® is coming to my city, how do I get it to my location or event?

I see the Beef Bus® is coming to my city, how do I get it to my location or event? We already have a set schedule once a location is published, but you are welcome to request the Beef Bus ® for your event here , and someone from our catering team will reach out to you. Beef Bus® Food Truck

What sizes are available in the Crocs?

What sizes are available in the Crocs? •            M4/W6 •            M5/W7 •            M6/W8   •  

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