How do I place a shipping order? You can place a shipping order by clicking here . Please note that we only have an official partnership with Tastes of Chicago for shipping orders. Orders for shipping placed through any other website or vendor are not affiliated with Portillo's. Shipping
Which locations have inside dining? All of our restaurant locations, except Joliet, IL., offers inside dining. Our Restaurants
Is there nutritional information available? Yes, please visit this page to view our nutritional and allergen information. Menu
Do you sell your BBQ sauce or any of your dressing in a jar? Yes, we do sell our BBQ sauce, House dressing, Cesar dressing, and our new Giardiniera Sauce at our restaurants. Menu
What is a Jumbo Cheese Sauce? Our famous cheese sauce served family-style. Enough for the French Fry Fast Pack or Onion Ring Fast Pack order. Ordering
Are you able to ship a combination package of Italian beef and hot dogs? We are unable to modify or customize our packages at this time and do apologize for any inconvenience. The packages we do offer are available on our website. Shipping
Do you have gluten free pasta or buns? Sorry, we do not offer gluten free breads or pastas. You can order the items as a nudie or without bun. Menu
When did Portillo's open? We opened our first location in 1963 in Villa Park, IL. Want to learn more about our history, check it out here: https://www.portillos.com/our-history/ Our Restaurants
Where can I get the Lemon Cake? You can get Lemon Cake at any of our restaurants. Lemon Cake
Where is the nutritional information? Portillo's Nutritional and Allergen information can be found here. Menu
I didn’t receive my code for a Free Fry? Please contact us , so we can make it right. Fry Survey
Where can I go to place a delivery order? We offer the option to place a delivery order with Portillo's through our website www.portillos.com, the Portillo's app. Ordering