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How do I place a shipping order?

How do I place a shipping order? You can place a shipping order by clicking here . Please note that we only have an official partnership with Tastes of Chicago for shipping orders. Orders for shipping placed through any other website or vendor are not affiliated with Portillo's. Shipping

Is there nutritional information available?

Is there nutritional information available? Yes, please visit this page to view our nutritional and allergen information.  Menu

How do I track my order?

How do I track my order? All merchandise is shipped UPS ground and we do not send out tracking info for these items.  Merchandise

Do you sell your BBQ sauce or any of your dressing in a jar?

Do you sell your BBQ sauce or any of your dressing in a jar? Yes, we do sell our BBQ sauce, House dressing, Cesar dressing, and our new Giardiniera Sauce at our restaurants.  Menu

Are you able to ship a combination package of Italian beef and hot dogs?

Are you able to ship a combination package of Italian beef and hot dogs? We are unable to modify or customize our packages at this time and do apologize for any inconvenience. The packages we do offer are available on our website.  Shipping

Do you have gluten free pasta or buns?

Do you have gluten free pasta or buns? Sorry, we do not offer gluten free breads or pastas. You can order the items as a nudie or without bun.  Menu

Where can I get the Lemon Cake?

Where can I get the Lemon Cake? You can get Lemon Cake at any of our restaurants.   Lemon Cake

Where is the nutritional information?

Where is the nutritional information? Portillo's Nutritional and Allergen information can be found here. Menu

When will my order be delivered?

When will my order be delivered? You are able to specify your preferred arrival date when placing your nationwide shipping order.  A package may arrive on or before your selected date. Although we try to schedule delivery for this date, we cannot guarantee these dates since delivery is con

Where are your menu prices?

Where are your menu prices? In order to see the menu and prices for your specific location, please do select the location first from our website here: https://www.portillos.com/locations/ Menu

Do rewards expire?

Do rewards expire? Yes, each reward has an expiration date listed on the back of your Perks card. Guest Services

What is the Portillo's Garden Dog®?

What is the Portillo's Garden Dog®? The Garden Dog ® is our new plant-based hot dog made with 100% plant-based protein. Menu

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