Do rewards expire? Yes, each reward has an expiration date listed on the back of your Perks card. Guest Services
Can I transfer my rewards to others? Sorry, your rewards are exclusively yours and can’t be transferred to someone else. Guest Services
How do I become a Portillo’s Perk member? Joining is easy! Sign up at portillos.com/perks and add the Perks card to your mobile wallet Portillos Perks
Can I use more than 1 reward at a time? No, you can only use one reward per transaction. Guest Services
How do I earn a FREE Large Fry? New members who sign up for Portillo’s Perks will receive a welcome offer sent to their mobile wallet just for signing up! You can redeem the offer with any Portillo’s purchase over $10. Guest Services
When will my visit be counted? Your visit will show up on your account within 24 hours after it is earned. Guest Services
Can I scan multiple Portillo’s Perks cards during a visit? No, you can only scan one Portillo’s Perks card per transaction. Guest Services
How do I earn the Frequent Feaster badge? Visit Portillo’s three times within the first 30 days of getting your First Bite Badge to earn the Frequent Feaster badge. Guest Services
Can I scan my Portillo’s Perks card and pay with a gift card? Yes, you can scan your Portillo’s Perks card and pay with a gift card. Guest Services
How do I earn the Local Legend badge? The Local Legend badge is reserved for the top guests at each Portillo’s location based on visits from the previous month. Guest Services
How do I earn the Top Dog badge? Visit Portillo’s 12 times within a calendar year to earn the Top Dog badge. It’s the ultimate reward for our most loyal fans! Guest Services
How do I earn the Seasonal Sipper badge? Order at least three seasonal shakes within a calendar year to earn the Seasonal Sipper badge and earn a reward. Guest Services