Which items on your menu are Gluten free? While we don’t have a separate gluten free menu, you are able to modify items to remove items containing gluten. Please check out our Nutritional and Allergen information here: https://www.portillos.com/nutrition/ Menu
Can I get the Lemon Cake shipped? Sorry no, the Lemon Cake is too delicate to make the shipping journey. Lemon Cake
What's a Chicago style hot dog? A Chicago Hot Dog with everything contains: mustard, relish, celery salt, freshly chopped onions, sliced red ripe tomatoes, kosher pickle, and sport peppers piled onto a steamed poppy seed bun. Menu
Need Pricing or a quote for an event? Because items and pricing are subject to change, this is the most accurate way to get real-time pricing. Click here , you will be directed to our ordering platform. Enter the city of the closest Portillo’s to your event. Look through the menu for current p
What is the Call Center Hours for catering assistance? 866-YUM-BEEF (866-986-2333) Our call center hours are CST Monday - Friday 9:00 am - 8:00 pm Saturday - Sunday 9:00 am - 6:00 pm Closed Thanksgiving Day and Christmas Day Catering
Need to cancel or modify order? Visit Portillos.com or call 866-YUM-BEEF (866-986-2333) at least 24 hours before delivery or pickup time. Due to inventory & labor costs, refunds are only available for orders canceled at least 24 hours in advance of the scheduled delivery or pickup. Caterin
How much advanced notice is required to place a catering order? Take and Make beef, bread and peppers are always readily available for pickup at any of our restaurants with no notice required. For other orders we ask for 3-4 days' notice. Orders can be placed after this time but may be sub
Do you have any catering vegan options? Yes, you can order a Fast Pack of Garden Dogs. You can also customize any catering salad to be vegan by removing the protein and dairy options. Catering
How many sandwiches can I make per pound of beef? One pound of Portillo's Italian beef yields (8) 4-inch sandwiches. Catering
Is it possible to purchase hot beef and or hot gravy? We do not combine the beef and hot gravy together in a tray because the beef will become tough. The Party Packages are full meals, including pre-fluffed beef and hot gravy. They are quick to setup and serve your group easily, even if a
Is the French bread included with the cost of the beef? Our catering bread is a type of French bread and is sold separately. Each loaf yields (8) 4-inch pieces of bread. Catering
Is it possible to pick up my catering order through the drive-thru? No, it is not possible to pick up a catering order through the drive-thru. Much of the packaging we use is too large to pass through the window. We invite you to pick up inside at the catering counter. Catering