Search Results

What payment options do you accept?

What payment options do you accept? The payment options are MasterCard, Visa, American Express and Discover cards. Gift Cards

How many sandwiches can I make per pound of beef?

How many sandwiches can I make per pound of beef? One pound of Portillo's Italian beef yields (8) 4-inch sandwiches. Catering

Can I add a message to my order?

Can I add a message to my order? Yes! When in check out you can add a message. Gift Cards

Can I get hot pasta?

Can I get hot pasta? You can pick up hot, ready to serve, regular or baked mostaccioli (choice of marinara or meat sauce) and vodka pasta at any of our restaurants. Our Barnelli's restaurants also carry hot, ready to serve, specialty pastas. Note: Barnelli's restaurant

I need help placing an order

I need help placing an order You can call 855-472-1875 if you need assistance purchasing a gift card. Gift Cards

Do you have any catering vegan options?

Do you have any catering vegan options? Yes, you can order a Fast Pack of Garden Dogs. You can also customize any catering salad to be vegan by removing the protein and dairy options. Catering

Do you ship to Alaska and Hawaii?

Do you ship to Alaska and Hawaii? Yes, it is sent Priority overnight via FedEx and will incur an additional fee. The shipment still will arrive in 2 days. Specific zip codes and service types may vary. Shipping

I emailed/mailed/faxed/left a voice mail requesting a fundraiser night or donation and haven't heard back, how do I know if my request was received or accepted?

I emailed/mailed/faxed/left a voice mail requesting a fundraiser night or donation and haven't heard back, how do I know if my request was received or accepted? We only accept requests made at w ww.portillos.com/good/ . Requests made any other way will not be answered or accepted. Fundraisers and Do

Can the beef and gravy be frozen after cooking it?

Can the beef and gravy be frozen after cooking it? For quality purposes we don’t suggest freezing the beef after its been heated or cooked. Menu

I am a Door Dasher and had an issue with delivery

I am a Door Dasher and had an issue with delivery Please reach out to Door Dash driver support. Delivery

Why don’t you ship with dry ice?

Why don’t you ship with dry ice? We have found that the freezer packs do a nice job keeping the product fresh and won't freeze our fresh produce like dry ice would. Shipping

How do I make my fundraiser successful?

How do I make my fundraiser successful? Promote! Create a Facebook event, post on your website or send an email to your friends and family. Print the flyer that we send you and post them at relevant locations: Schools, Coffee Shops, Gyms. Fundraisers and Donations