Search Results | Portillo's
Food Bag Order Online

Search Results

Search Results
Previous 5 6 7 8 9 Next Page 7 of 10

Who do I contact for an online order that is missing items or incorrect?

Who do I contact for an online order that is missing items or incorrect? We do suggest that you contact the location that you ordered from directly first. If you are unable to do so, please contact our Guest Services team to further assist here: Contact Us . Ordering

Can you label each item for group orders

Can you label each item for group orders At this time, we are unable to label items individually but look to offer this feature very soon.  Ordering

Do I need to create a Portillo's account in order to order online?

Do I need to create a Portillo's account in order to order online? No, if you are using our app you can select the option to "continue as guest." If you are ordering on our website, you will be able to enter your contact information at the checkout screen. Ordering

Help, your website has changed. How do I customize a menu item?

Help, your website has changed. How do I customize a menu item? Yes, we made it more user friendly. To customize an item click "customize" you can either remove standard toppings or build your own!  Ordering

How do I update my account?

How do I update my account? Once you log in click on the bottom of the screen "Update Account Settings". Ordering

Why can't I find a big beef?

Why can't I find a big beef? Click on Italian Beef sandwich and you will see Big Beef as your option. Ordering

What is a Jumbo Cheese Sauce?

What is a Jumbo Cheese Sauce? Our famous cheese sauce served family-style. Enough for the French Fry Fast Pack or Onion Ring Fast Pack order. Ordering

Why can’t we purchase other Portillo's food items to be shipped?

Why can’t we purchase other Portillo's food items to be shipped? We continue to look at adding and testing items to be shipped all year. When an item has been completely tested it will be added to our shipping selections.  Shipping

Do you offer wholesale prices?

Do you offer wholesale prices? No, we do not offer discounts on our product.  Shipping

Do you still ship your ribs?

Do you still ship your ribs? Sorry, no we do not ship our ribs.  Shipping

Can I host a fundraiser at more than one location on the same date?

Can I host a fundraiser at more than one location on the same date? Yes you can. However, you must submit a request for each location on the desired date and each location must reach $200 in sales to receive a giveback check from that location. Fundraisers and Donations

How do I know if the date I'm interested in is available?

How do I know if the date I'm interested in is available? Once you select your preferred location from the drop down menu on the request form, click on the date selector. If the date is unavailable it will be marked out with a red "X". Fundraisers and Donations

Previous 5 6 7 8 9 Next Page 7 of 10
Close