Search Results | Portillo's
Food Bag Order Online

Search Results

Search Results
Previous 1 2 3 4 5 Next Page 3 of 9

Can I ship outside the United States?

Can I ship outside the United States? We are able to ship our products anywhere in the United States. We are not able to ship to Canada or outside the United States at this time.  Shipping

When will my order be shipped?

When will my order be shipped? You  select  the arrival date during  the  checkout  process.   We offer free shipping  for delivery  Wednesday – Friday  (excluding holidays) . Orders placed for same day  shipping  must be made before

When will I get my tracking number?

When will I get my tracking number? Once your food kit is ready to ship, FedEx will create a lable and assign a tracking numbers for each package ordered. Once your food kit ships, and we’ll send them to you by email after 8:00 PM CST that evening so you can follow your delivery every step of

When will my order be delivered?

When will my order be delivered? You are able to specify your preferred arrival date when placing your nationwide shipping order.  A package may arrive on or before your selected date. Although we try to schedule delivery for this date, we cannot guarantee these dates since delivery is con

Refunds and Cancellations

Refunds and Cancellations All orders are final sale and no refund will be given. If an item arrives damaged or spoiled, please fill out our contact form at C ontact Us  so we can assist. Shipping

Can a time frame be requested for delivery?

Can a time frame be requested for delivery? When placing the order, you pick the date of delivery. FedEx doesn't guarantee a time of delivery. Shipping

Do you ship to Alaska and Hawaii?

Do you ship to Alaska and Hawaii? Yes, it is sent Priority overnight via FedEx and will incur an additional fee. The shipment still will arrive in 2 days. Specific zip codes and service types may vary. Shipping

How do I know my order is correct?

How do I know my order is correct? You will view your order confirmation page showing your address and what was purchased before you finalized your order. Once you click purchase, the order is finalized. Your order number and confirmation information will be emailed to you as well. Please make sure

How will I know that my order has been received?

How will I know that my order has been received? If you have not been contacted via e-mail by the Portillo's E-Store within 24 hours of placing your order online, please check your spam. If you don't see the email confirmation after checking your spam, please Contact Us . In order for us to

I want to order this for a Christmas gift, when should I place my order?

I want to order this for a Christmas gift, when should I place my order? We would suggest you place the order in advance to arrive before the week of Christmas as FedEx has high demands at this time.  Shipping

My box was delivered a day late.

My box was delivered a day late. We apologize that your order was delivered late, please reach out to our shipping department if you need help. 866- Yum-Beef  Shipping

Can I ship a food package to an apartment?

Can I ship a food package to an apartment? We suggest you notify the receiver that a package will be arriving and may need to be signed for.   Shipping

Previous 1 2 3 4 5 Next Page 3 of 9
Close