Which items on your menu are Gluten free? While we don’t have a separate gluten free menu, you are able to modify items to remove items containing gluten. Please check out our Nutritional and Allergen information here: https://www.portillos.com/nutrition/ Menu
How do I add, remove, and edit payment card information? To remove a card, please log into your Portillo's account. Click on your account settings and you can delete any credit card or gift card from your account. You can add a card at check out. Ordering
How do I track my order? All merchandise is shipped UPS ground and we do not send out tracking info for these items. Merchandise
How can I track when my food is supposed to arrive? If you have the Portillo's app you can track your order through it, you also would have received a text with a link to tracking. Delivery
What are your restaurant's hours of operation? Most of our restaurants are open from 10:30am - 10pm but do vary by location. Please select your desired location for its hours here : www.portillos.com/locations Our Restaurants
Do you have gluten free pasta or buns? Sorry, we do not offer gluten free breads or pastas. You can order the items as a nudie or without bun. Menu
Where can I find out if a menu item contains MSG? Please check out our Nutritional menu as MSG is listed. Menu
Do you sell your BBQ sauce or any of your dressing in a jar? Yes, we do sell our BBQ sauce, House dressing, Cesar dressing, and our new Giardiniera Sauce at our restaurants. Menu
Does the Garden Dog® have artificial flavors? There are no artificial flavors in the Garden Dog ® . It gets all its crave-worthy flavor from plant-based ingredients that are seasoned and smoked to perfection. Menu
Do you have any locations outside of the Chicago area? Yes! We currently have restaurants in 9 others states - California, Florida, Arizona, Wisconsin, Michigan, Indiana, Iowa and Minnesota and Texas. Our Restaurants
Does your Polish sausage contain beef or pork? The sausage contains both beef & pork. Menu
Is there nutritional information available? Yes, please visit this page to view our nutritional and allergen information. Menu