I have not received my check yet and it's been more than 45 days, what should I do? Please respond to your fundraiser approval email and your contact will work with you to investigate. Can't find your original email? Email fundraiser@portillos.com . Fundraisers and Donations
Do I need to be a non-profit organization to host a fundraiser or request a donation? Yes. Fundraisers and Donations
What if I don't have an EIN number to complete the W-9 form? If you do not have an EIN number, you can use your Social Security Number instead. Donations under $600 will not be taxed. However, we do not recommend this as the applicant is personally responsible for any funds earned/received. Fundrais
More questions regarding fundraisers? Email fundraisers@portillos.com . Fundraisers and Donations
I submitted a request but want to change the date, what should I do? First, check the calendar to make sure your new desired date is available. To do this, visit the application form, scroll down and select the location and then click the date selector and look for the date you're interested in
Can we do a fundraiser night with the Beef Bus®? Unfortunately, no. We cannot host fundraiser nights with the Beef Bus ® . Fundraisers and Donations
How often can I schedule a fundraiser with Portillo's? No more than once a month. Fundraisers and Donations
I uploaded the wrong form with my request, where do I send the correct forms? Please respond to the email our team sent requesting the correct form and attach the necessary documentation. This will help us connect it to the correct account and team member. If you did not receive an email requesting
We've hosted a fundraiser in the past, but my contact is not responding to my emails about hosting another fundraiser, what do I do? If you are trying to book another fundraiser or submit a request - all requests must be submitted online. This ensures the appropriate person receives your request. We
The person that scheduled our fundraiser is no longer our contact, how do we update the contact information? Please send an email to fundraisers@portillos.com and include the previous contact's name and email if available, along with the Portillo's location/City and date. Fundraisers and Don
What is Portillo's Perks? Portillo's Perks is our reward program that lets you earn and redeem delicious perks. Every visit brings you closer to exclusive rewards, badges, and surprise offers. Portillos Perks
How do I become a Portillo’s Perk member? Joining is easy! Sign up at portillos.com/perks and add the Perks card to your mobile wallet Portillos Perks