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How many food trucks does Portillo's have?

How many food trucks does Portillo's have? We only have the one…for now! Beef Bus® Food Truck

Why can’t we purchase other Portillo's food items to be shipped?

Why can’t we purchase other Portillo's food items to be shipped? We continue to look at adding and testing items to be shipped all year. When an item has been completely tested it will be added to our shipping selections.  Shipping

How can I get the Beef Bus® at my event?

How can I get the Beef Bus® at my event? You can request the Beef Bus ® for your event here , someone from our catering team will reach out to you.  We receive a lot of requests for the Beef Bus ® and cannot accommodate every request. Beef Bus® Food Truck

Do you offer wholesale prices?

Do you offer wholesale prices? No, we do not offer discounts on our product.  Shipping

What is the return policy?

What is the return policy? New and unused merchandise with original sales receipt may be returned within 30 days of purchase for a restaurant credit.  Merchandise

How do I track my order?

How do I track my order? All merchandise is shipped UPS ground and we do not send out tracking info for these items.  Merchandise

How long does it take to get my order?

How long does it take to get my order? All merchandise is shipped UPS ground which can take up to 5-7 days to receive. Merchandise

I wanted to purchase an item that was hanging in one of your locations, can I?

I wanted to purchase an item that was hanging in one of your locations, can I? Sorry, we don't sell any of the items that are on our walls. Everything you see in our locations was carefully picked out for each location.    Our Restaurants

Do you still ship your ribs?

Do you still ship your ribs? Sorry, no we do not ship our ribs.  Shipping

Can we do a fundraiser night with the Beef Bus®?

Can we do a fundraiser night with the Beef Bus®? Unfortunately, no. We cannot host fundraiser nights with the Beef Bus ® . Beef Bus® Food Truck

I see the Beef Bus® is coming to my city, how do I get it to my location or event?

I see the Beef Bus® is coming to my city, how do I get it to my location or event? We already have a set schedule once a location is published, but you are welcome to request the Beef Bus ® for your event here , and someone from our catering team will reach out to you. Beef Bus® Food Truck

The website/socials said the Beef Bus® was going to be open, but when I arrived it wasn't there/was closed, what's the dill?

The website/socials said the Beef Bus® was going to be open, but when I arrived it wasn't there/was closed, what's the dill? Frankly , sometimes things happen that are out of our control and the Beef Bus ® has to wrap up early and roll out. When this happens, we do our best to accommodate the pe

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