Is the mascarpone cheese and the Gorgonzola Cheese pasteurized ? Yes, both our Mascarpone & Gorgonzola cheese are pasteurized. Menu
Does your house dressing need to be refrigerated? Yes, this item is received cold and should be kept refrigerated. Menu
Why can’t I find ribs on the menu? We do apologize for any inconvenience but we do not serve tamales and ribs outside of our immediate Chicagoland area. Menu
Do you have a kids menu? Portillo's does not offer a kids menu, however we do have a very kid friendly menu that includes hot dogs, chicken tenders and every kid loves CHEESE FRIES! Menu
I love your yellow mustard, is this your own mustard? We actually use Woebers for our mustard. Menu
Is there pork or pork products in the chili? No, there is no pork or pork products in our chili. Menu
Do your hot dog or Hamburger buns contain any malt ingredients? Yes, both hot dog and hamburger buns contain malt in them. Menu
Why can't I order my Beef & Cheddar Croissant dipped? Sorry due to the nature of the croissant we are unable to dip it as it would fall apart. Menu
Do you still ship your ribs? Sorry, no we do not ship our ribs. Shipping
Can we do a fundraiser night with the Beef Bus®? Unfortunately, no. We cannot host fundraiser nights with the Beef Bus ® . Beef Bus® Food Truck
Why can't I find the schedule for the Beef Bus® in advance? We will post the schedule as soon as we have it locked in. Some locations are first-come, first-served so we don't want to publish until we're in place. You should follow our Instagram and X for the most up-to-date infor
Who makes your Garden Dog®? The Garden Dog ® is crafted for Portillo's with 100% plant-based protein by Field Roast. Menu