How long do you bake the bread/rolls? Preheat the oven to 450º F, place the French Bread rolls 2 inches apart on baking sheet and bake for 5 minutes. Menu
Is the mascarpone cheese and the Gorgonzola Cheese pasteurized ? Yes, both our Mascarpone & Gorgonzola cheese are pasteurized. Menu
Does your house dressing need to be refrigerated? Yes, this item is received cold and should be kept refrigerated. Menu
Why can’t I find ribs on the menu? We do apologize for any inconvenience but we do not serve tamales and ribs outside of our immediate Chicagoland area. Menu
Do you have a kids menu? Portillo's does not offer a kids menu, however we do have a very kid friendly menu that includes hot dogs, chicken tenders and every kid loves CHEESE FRIES! Menu
I love your yellow mustard, is this your own mustard? We actually use Woebers for our mustard. Menu
Is there pork or pork products in the chili? No, there is no pork or pork products in our chili. Menu
Do your hot dog or Hamburger buns contain any malt ingredients? Yes, both hot dog and hamburger buns contain malt in them. Menu
Why can't I order my Beef & Cheddar Croissant dipped? Sorry due to the nature of the croissant we are unable to dip it as it would fall apart. Menu
Do you still ship your ribs? Sorry, no we do not ship our ribs. Shipping
How do I pre-order / order Catering? You can order catering here or give us a call at 866-YUM-BEEF. Catering
Can I do premade sandwiches? Yes, We offer our individually wrapped Fast Pack Sandwiches, in quantities of 8, here for a quick grab and go experience. Catering